---
title: EcoReturns | Saara-knowledge-base
description: AI powered returns reduction and management system. https://saara.io/ecoreturns
---
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1. [Saara-knowledge-base](https://help.saara.io/kb)
2. [EcoReturns](https://help.saara.io/kb/ecoreturns)
# EcoReturns
AI powered returns reduction and management system. https://saara.io/ecoreturns
## Getting Started
- [Connect your Woocommerce store on EcoReturns](https://help.saara.io/kb/connect-your-woocommerce-store-on-ecoreturns)
- [Connect your Shopify store on EcoReturns](https://help.saara.io/kb/connect-your-shopify-store-on-ecoreturns)
## Settings
- [Notification Email Template Variables in EcoReturns](https://help.saara.io/kb/notification-email-template-variables-in-ecoreturns)
- [Exchange price difference collection and calculation](https://help.saara.io/kb/exchange-price-difference-collection-and-calculation)
- [How to create Return and Exchange Policies in EcoReturns](https://help.saara.io/kb/how-to-create-return-and-exchange-policies-in-ecoreturns)
- [How to change Sender email in your notifications](https://help.saara.io/kb/how-to-change-sender-email-in-your-notifications)
- [How to allow shoppers to return or exchange multiple items at once?](https://help.saara.io/kb/how-to-allow-shoppers-to-return-or-exchange-multiple-items-at-once)
- [How to configure Reverse shipment fee?](https://help.saara.io/kb/how-to-configure-reverse-shipment-fee)
- [How to enable gift card productrefunds in EcoReturns?](https://help.saara.io/kb/how-to-enable-gift-card-productrefunds-in-ecoreturns)
- [How to create package templates for shipping?](https://help.saara.io/kb/how-to-create-package-templates-for-shipping)
- [How to setup Return reasons?](https://help.saara.io/kb/how-to-setup-return-reasons)
- [How to setup exchanges with different products?](https://help.saara.io/kb/how-to-setup-exchanges-with-different-products)
- [Configuring refund modes available to customers](https://help.saara.io/kb/configuring-refund-modes-available-to-customers)
- [How to automatically send a return shipping label after request is submitted?](https://help.saara.io/kb/how-to-automatically-send-a-return-shipping-label-after-request-is-submitted)
- [How to add users & configure permissions](https://help.saara.io/kb/how-to-add-users-configure-permissions)
- [How to automatically create exchange order?](https://help.saara.io/kb/how-to-automatically-create-exchange-order)
- [How to automatically issue partial refund for exchange requests in EcoReturns?](https://help.saara.io/kb/how-to-automatically-issue-partial-refund-for-exchange-requests)
- [How to setup variant exchanges?](https://help.saara.io/kb/how-to-setup-variant-exchanges)
- [How to customise your Return portal?](https://help.saara.io/kb/how-to-customise-your-return-portal)
- [How to add or modify warehouse address?](https://help.saara.io/kb/how-to-add-or-modify-warehouse-address)
- [How to setup Return policies?](https://help.saara.io/kb/how-to-setup-return-policies)
- [Configuring payment settings for exchanges](https://help.saara.io/kb/configuring-payment-settings-for-exchanges)
- [How to configure shopper notifications?](https://help.saara.io/kb/how-to-configure-shopper-notifications)
- [How to switch returns portal workflow?](https://help.saara.io/kb/how-to-switch-returns-portal-workflow)
See less ▼
## Integrations
- [How to Update Shiprocket API Credentials in EcoReturns](https://help.saara.io/kb/how-to-update-shiprocket-api-credentials-in-ecoreturns)
- [How to Integrate Razorpay with EcoReturns](https://help.saara.io/kb/how-to-integrate-razorpay-with-ecoreturns)
- [How to integrate Shiphero for label generation?](https://help.saara.io/kb/how-to-integrate-shiphero-for-label-generation)
- [How to integrate Easypost for label generation?](https://help.saara.io/kb/how-to-integrate-easypost-for-label-generation)
## Automations
- [How to automatically create exchange orders?](https://help.saara.io/kb/how-to-automatically-create-exchange-orders)
- [How to auto send a shipping label purchase link after request is submitted?](https://help.saara.io/kb/how-to-auto-send-a-shipping-label-purchase-link-after-request-is-submitted)
- [How to automatically create a reverse pickup after request is submitted?](https://help.saara.io/kb/how-to-automatically-create-a-reverse-pickup-after-request-is-submitted)
- [How to automatically issue refund for return requests?](https://help.saara.io/kb/how-to-automatically-issue-refund-for-return-requests)
## FAQs
- [How to Automatically Initiate Return/Exchange Flow from Customer Account Page (Shopify, Magento, WooCommerce)](https://help.saara.io/kb/how-to-automatically-initiate-return/exchange-flow-from-customer-account-page-shopify-magento-woocommerce)
- [How to download return or exchange report in EcoReturns](https://help.saara.io/kb/how-to-download-return-or-exchange-report-in-ecoreturns)
- [Updating Customer Information for a return or exchange Request](https://help.saara.io/kb/updating-customer-information-for-a-return-or-exchange-request)
- [Pickup Failure: Complete Causes and Resolutions](https://help.saara.io/kb/pickup-failure-complete-causes-and-resolutions)
- [Exchange Price Difference Guide - Collection & Refund](https://help.saara.io/kb/exchange-price-difference-guide-collection-refund)
- [Error Message After Creating a Reverse Shipment](https://help.saara.io/kb/error-message-after-creating-a-reverse-shipment)
- [How to download the MIS report in Excel?](https://help.saara.io/kb/how-to-download-the-mis-report-in-excel)
- [How to Convert a Return Request into an Exchange Request in EcoReturns](https://help.saara.io/kb/how-to-convert-a-return-request-into-an-exchange-request-in-ecoreturns)
- [How to Submit a Return on Behalf of a Customer in EcoReturns?](https://help.saara.io/kb/how-to-submit-a-return-on-behalf-of-a-customer-in-ecoreturns)
- [How to Identify Orders Created via EcoReturns](https://help.saara.io/kb/how-to-identify-orders-created-via-ecoreturns)
- [How to add Returns portal URL in WooCommerce?](https://help.saara.io/kb/how-to-add-returns-portal-url-in-woocommerce)
- [How to mark an item as received](https://help.saara.io/kb/how-to-mark-an-item-as-received)
- [How to issue a refund manually](https://help.saara.io/kb/how-to-issue-a-refund-manually)
- [How To Generate Return Labels in EcoReturns?](https://help.saara.io/kb/how-to-generate-return-labels)
- [How to create reverse pickup?](https://help.saara.io/kb/how-to-create-reverse-pickup)
- [How to reduce returns with AI-powered incentive engine?](https://help.saara.io/kb/how-to-reduce-returns-with-ai-powered-incentive-engine)
See less ▼
- [EcoReturns](https://help.saara.io/kb/ecoreturns#main-content)
- [Getting Started](https://help.saara.io/kb/ecoreturns#getting-started)
- [Settings](https://help.saara.io/kb/ecoreturns#settings)
- [Integrations](https://help.saara.io/kb/ecoreturns#integrations)
- [Automations](https://help.saara.io/kb/ecoreturns#automations)
- [FAQs](https://help.saara.io/kb/ecoreturns#faqs)
- [AI Agents](https://help.saara.io/kb/ai-agents#main-content)
- [Getting Started](https://help.saara.io/kb/ai-agents#getting-started)
- [FAQs](https://help.saara.io/kb/ai-agents#faqs)
- [Integrations](https://help.saara.io/kb/ai-agents#integrations)
- [EcoShip](https://help.saara.io/kb/ecoship#main-content)
- [Getting Started](https://help.saara.io/kb/ecoship#getting-started)
- [FAQs](https://help.saara.io/kb/faqs#main-content)
- [Managing Coupon Codes](https://help.saara.io/kb/faqs#managing-coupon-codes)
- [Settings](https://help.saara.io/kb/settings#main-content)
- [Account Settings](https://help.saara.io/kb/settings#account-settings)
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- [EcoReturns](https://hs.saara.io/ecoreturns)
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- Resources
- [Knowledge base](https://saara.io/saara-knowledge-base?hsLang=en-us)
- [Support](https://saara.io/ecoreturns-support?hsLang=en-us)
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