--- title: Connect your Salesforce store on EcoShip description: Connect Salesforce with EcoShip --- [Skip to content](https://help.saara.io/kb/connect-your-salesforce-store-on-ecoship#main-content) [More support](https://help.saara.io/kb/kb-tickets/new?hsLang=en) [Customer portal](https://help.saara.io/tickets-view?hsLang=en) [![Saara-Logo (250x100)](https://help.saara.io/hs-fs/hubfs/Saara-Logo%20(250x100).png?width=250&height=100&name=Saara-Logo%20(250x100).png)](https://saara.io/?hsLang=en) - Products Show submenu for Products - [EcoReturns](https://hs.saara.io/ecoreturns) - [EcoShip](https://hs.saara.io/ecoship) - [FlyOS](https://hs.saara.io/ai-agents-for-ecommerce) - Resources Show submenu for Resources - [Knowledge base](https://saara.io/saara-knowledge-base?hsLang=en-us) - [Support](https://saara.io/ecoreturns-support?hsLang=en-us) Open main navigation Close main navigation - Products Show submenu for Products - [EcoReturns](https://hs.saara.io/ecoreturns) - [EcoShip](https://hs.saara.io/ecoship) - [FlyOS](https://hs.saara.io/ai-agents-for-ecommerce) - Resources Show submenu for Resources - [Knowledge base](https://saara.io/saara-knowledge-base?hsLang=en-us) - [Support](https://saara.io/ecoreturns-support?hsLang=en-us) - [More support](https://help.saara.io/kb/kb-tickets/new) - [Customer portal](https://help.saara.io/tickets-view) - [Raise a Ticket](https://44348979.hs-sites.com/ecoreturns-support) [Raise a Ticket](https://44348979.hs-sites.com/ecoreturns-support?hsLang=en) How can we help you? - There are no suggestions because the search field is empty. 1. [Saara-knowledge-base](https://help.saara.io/kb?hsLang=en) 2. [EcoShip](https://help.saara.io/kb/ecoship?hsLang=en) 3. [Getting Started](https://help.saara.io/kb/ecoship?hsLang=en#getting-started) # Connect your Salesforce store on EcoShip ### Connect your Salesforce store on EcoShip Modified on Thu, 9 Nov, 2023 at 6:37 AM Connecting your store is important to fetch product & shipping information and helps you in creating reverse shipments for your orders without hassle. Follow the steps below to connect your Salesforce store. You'll need 3 credentials to connect your store 1. Instance URL 2. Consumer key (Connected App) 3. Consumer secret (Connected App) **Instance URL** For example, [https://mycompany.my.salesforce.com](https://mycompany.my.salesforce.com/) and [https://mycompany.my.site.com](https://mycompany.my.site.com/) **Create a profile and add an API Only User**.  External Reference - [https://help.salesscreen.wiki/en/articles/22052-how-do-i-create-an-api-integration-user-in-salesforce](https://help.salesscreen.wiki/en/articles/22052-how-do-i-create-an-api-integration-user-in-salesforce) - **Set up profile - ** The first thing you need to do is to create the **API Only** profile that will be set as the profile type of the integration user account. 1. From *Setup*, input "**Profiles***"* in the search field and select **Profiles **under *Users*.![](https://help.saara.io/hubfs/Knowledge%20Base%20Import/ETLQzflH-RCwYsP343yF1ruWQThs7FiI5A.png) 2. In the Profiles section, click on **New Profile***.* 3. The existing profile that you clone from must have a full Salesforce license. In the example below, we've chosen **System Administrator** - which indeed has a full Salesforce license. Set the Profile Name to be "**API Only**" and finally, click **Save**  ![](https://help.saara.io/hubfs/Knowledge%20Base%20Import/A-OXvI6hhH67A0DUCnF5rwdq9TCmoYDDrQ.png) 4. After having saved the new profile in Step 3, you'll be presented with an overview of the profile, as seen in the image below. ![](https://help.saara.io/hubfs/Knowledge%20Base%20Import/KJKZ6fMecBF5rstJjv8OKAyQsx3MS0B_JA.png) 5. Proceed to click **Edit **and make sure that both the **Standard Object Permissions** and **Custom Object Permissions** allow **Modify All** as shown for the three standard objects in the image below.![](https://help.saara.io/hubfs/Knowledge%20Base%20Import/EQVLmpvrpyVkVOgbXY8Q6k19P0Hsma3BPQ.png) 6. If you don't want the API Only user account to be allowed access to the Salesforce website dashboards, like typical Salesforce users, you can make sure the **API Only User** option is checked, like in the image below. Finally, scroll all the way up or down and click **Save.![](https://help.saara.io/hubfs/Knowledge%20Base%20Import/qX0hAIk-EE1rq3JKTJINmUZdpcdGod1btg.png)** - **Create user with 'API Only' profile** Now that the **API Only** profile has been set up, it's time to create a user with this profile. 1. **At the API Only profile overview, click **View Users**. ![](https://help.saara.io/hubfs/Knowledge%20Base%20Import/9r1LbvigAGrxpaqacetUCiDMoZZZlifGUw.png)** 2. Click **New User** and proceed to set the **User License**to **Salesforce **and the **Profile** to be **API Only**, as shown in the image below.![](https://help.saara.io/hubfs/Knowledge%20Base%20Import/ewSjtkTwfiS8auPDxy2UhbWtRMAfTSIpwg.png) 3. Finally, click **Save **and use this newly created user account - under the **API Only** profile - to initialize the connection between EcoShip and Salesforce. **Create a Connected App** Creating a connected app allows you to generate **consumer key** and **consumer secret** which will allow you to integrate salesforce with EcoShip. 1. From *Setup*, input "**App Manager***"* in the search field and select **App Manager **under *Apps*.![](https://help.saara.io/hubfs/Knowledge%20Base%20Import/-U_5_0NoT1tob_hi5eg6sFVm-dnoJOs_yA.png) 2. Click on "**New Connected App**" in the App Manager section. 3. Fill the information in Connected App as follows:![](https://help.saara.io/hubfs/Knowledge%20Base%20Import/Q1vvefO_Hi3cOg8Hv90i1SJsTqHkp-2VdA.png) - Under **Basic Information **section, keep the required details as follows - - **Connected App Name** - EcoShip - **API Name** - EcoShip - **Contact Email** - [care@saara.io](mailto:care@saara.io) - Under **API (Enable OAuth Settings) **section, keep the details as follows - - Check **Enable OAuth Settings** setting. - Under **Selected OAuth Scopes**, select **Full access(full)**.![](https://help.saara.io/hubfs/Knowledge%20Base%20Import/IQpAfJF4CM8WzNRB5lLmOXCSzGHv69paog.png) - **Enable the following settings -** - Enable Client Credentials Flow - Enable Authorization Code and Credentials Flow - Require user credentials in the POST body for Authorization Code and Credentials Flow - Scroll up or down the page and click on **Save**. 4. After having saved the new **Connected App** in previous step, you'll be presented with an overview of the profile, as seen in the image below.![](https://help.saara.io/hubfs/Knowledge%20Base%20Import/Bmw-Fol0rnPKfylnOVuABjZaTvDXKil0wA.png) 5. Click on **Manage** button. 6. Click on **Edit Policies**.![](https://help.saara.io/hubfs/Knowledge%20Base%20Import/QSVZKgQfFamWuGzvUBynN-7qQo1GmBXCfA.png) 7. Under **OAuth Policies -**  - Change **Permitted Users** to "*All users may self-authorize*". - Change **IP Restrictions **to "*Relax IP restrictions*".![](https://help.saara.io/hubfs/Knowledge%20Base%20Import/cJ7UIEaoQA4VfltY-GwoAhpGbtyH43V2Ow.png) 8. Under **Client Credentials Flow**, keep the user in "*Run as*" as the user you created in API Only profile **(Phase-2)** above.![](https://help.saara.io/hubfs/Knowledge%20Base%20Import/uxlePC_t_QrQoiitQhLYlCtVi3fe5-xyTA.png) 9. Click on **Manage Connected Apps **under **Connected Apps** under **Apps** on the left side of the screen.![](https://help.saara.io/hubfs/Knowledge%20Base%20Import/pG3L0WR4g69KFz930KNOdPOo9GhrYHc2FQ.png) 10. Click on **EcoShip** and you will be redirected to below page.![](https://help.saara.io/hubfs/Knowledge%20Base%20Import/RIdIj_K2KrCFEfFY17SAdu-1eJMRv9vG9A.png) 11. Click on **Manage Consumer Details ** button and you will be redirected to another page where it will ask you for verification code. After verification has been done, you will be able to see your **consumer key** and **consumer secret** which will be used for integrating with EcoShip. 12. You can add the **Instance URL**, **consumer key,** **consumer secret** in respective fields of your EcoShip dashboard, to connect your store.  - [EcoReturns](https://help.saara.io/kb/ecoreturns?hsLang=en#main-content) - [Getting Started](https://help.saara.io/kb/ecoreturns?hsLang=en#getting-started) - [Settings](https://help.saara.io/kb/ecoreturns?hsLang=en#settings) - [Integrations](https://help.saara.io/kb/ecoreturns?hsLang=en#integrations) - [Automations](https://help.saara.io/kb/ecoreturns?hsLang=en#automations) - [FAQs](https://help.saara.io/kb/ecoreturns?hsLang=en#faqs) - [AI Agents](https://help.saara.io/kb/ai-agents?hsLang=en#main-content) - [Getting Started](https://help.saara.io/kb/ai-agents?hsLang=en#getting-started) - [FAQs](https://help.saara.io/kb/ai-agents?hsLang=en#faqs) - [Integrations](https://help.saara.io/kb/ai-agents?hsLang=en#integrations) - [EcoShip](https://help.saara.io/kb/ecoship?hsLang=en#main-content) - [Getting Started](https://help.saara.io/kb/ecoship?hsLang=en#getting-started) - [FAQs](https://help.saara.io/kb/faqs?hsLang=en#main-content) - [Managing Coupon Codes](https://help.saara.io/kb/faqs?hsLang=en#managing-coupon-codes) - [Return Policy](https://help.saara.io/kb/faqs?hsLang=en#return-policy) - [Settings](https://help.saara.io/kb/settings?hsLang=en#main-content) - [Account Settings](https://help.saara.io/kb/settings?hsLang=en#account-settings) - Products - [EcoReturns](https://hs.saara.io/ecoreturns) - [EcoShip](https://hs.saara.io/ecoship) - [FlyOS](https://hs.saara.io/ai-agents-for-ecommerce) - Resources - [Knowledge base](https://saara.io/saara-knowledge-base?hsLang=en-us) - [Support](https://saara.io/ecoreturns-support?hsLang=en-us) [![Saara-Logo (250x100)](https://help.saara.io/hs-fs/hubfs/Saara-Logo%20(250x100).png?width=250&height=100&name=Saara-Logo%20(250x100).png "Saara-Logo (250x100)")](https://saara.io?hsLang=en) [mailto:care@saara.io](mailto:care@saara.io) Copyright © 2026, Saara Inc